Guides
Everything here is written for business owners rather than engineers. No jargon that is not explained, no scare tactics, and no pretending a decision is simpler than it is.
What is VoIP? A plain-English guide for business owners
VoIP explained without the jargon: what it actually is, what changes for your business, what it needs from your broadband, and the one thing worth planning for.
Read it →The basicsISDN2, ISDN30 and PRI explained (and why they're going away)
What ISDN2 and ISDN30 actually are, what bearers and channels mean, why a PRI gives you thirty calls, and what replaces them when the copper network closes in 2027.
Read it →Buying adviceHow much should a business phone system cost in 2026?
Real numbers for a UK small business phone system: monthly per-user costs, handset prices, the charges providers add later, and how to compare two quotes properly.
Read it →The basicsSIP trunks vs ISDN: what actually changes
A straight comparison of SIP trunks and ISDN lines: how channels work on each, what you can change and how fast, what it costs, and which businesses should care.
Read it →Getting the most from itWhat is an auto attendant, and does a small business need one?
The 'press 1 for sales' menu explained: what it does, when it makes a small business look professional, when it annoys customers, and how to set one up that people don't hate.
Read it →Getting the most from itHow to get your office number ringing on your mobile
Three ways to have your business number ring your mobile, what each costs, and which one suits a sole trader, a small team or a business with staff working from home.
Read it →Start here if you are short of time
The one thing worth understanding this year is the copper network closing on 31 January 2027, because it affects nearly every business with a landline.
Find out what your phones should actually cost
Tell us how many people answer the phone and we will tell you the monthly figure. No survey, no sales visit, no obligation. Most quotes take about five minutes on the phone.
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