Bought once, separately from the monthly cost, so there is no hardware rental quietly running for five years. Most businesses need fewer than they think, and adding more later is easy.
Desk phone · Free when you take five or more phones
Best for: Straightforward desk use. The one most staff need.
A no-nonsense wired desk phone. Clear display, proper handset, hold, transfer and speed dials. If someone sits at a desk and answers the phone, this is the one.
Desk phone, advanced · Fixed price
Best for: Reception, sales desks and anyone transferring calls all day.
Colour screen and busy lamp fields, so you can see at a glance who is free before you put a call through. Worth it for the person who fields everything.
Cordless (DECT) · Fixed price
Best for: Workshops, warehouses, yards and larger premises.
A cordless handset for people who cannot sit still. Up to ten handsets run off a single base station, so covering a big site means extra handsets, not extra kit.
Conference phone · Fixed price
Best for: Boardrooms and meeting rooms.
A proper meeting room speakerphone that picks up the whole table. Only worth it if you actually run calls from a meeting room.
The mobile and desktop apps are included with every plan. They are not a stripped-back version of an extension, they are a full one: same number, same ability to transfer, park and pick up parked calls.
For staff who are rarely at a desk, that is often better than a handset and it costs nothing. Plenty of our customers run half their team on apps and half on desk phones.
No. The mobile and desktop apps are included with every plan and turn a phone or laptop into a full extension. Most businesses still want real handsets on the desks people sit at, because picking up a handset is faster than clicking one.
Sometimes. It depends entirely on what they are. Send us a photo of the label on the bottom and we will tell you honestly whether they will work or whether you would be better starting fresh.
Up to ten W71P handsets run off a single base station, so covering a big site means buying extra handsets rather than extra base stations. For most warehouses and yards, one base station does the whole thing.
Yes. They come configured for your system. Plug them into the network and they work. If you would rather an engineer did it, one comes out.
Tell us how many people you have and roughly what they do all day, and we will tell you which handsets are worth buying and which staff are better off on the app.
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